Ask bill payer’s permission before using the service. SMS top up costs £5.00 or £10.00 + standard SMS. Phone top up costs £1, £1.5 or £2 per call + phone company access charge. Virgin media customers cannot top-up via SMS. Calls charged per minute. Charges apply from the moment of connection. A per minute surcharge fee may be applicable for some destinations. The maximum minute surcharge is £1.00. A disconnection fee may apply depending on the duration and destination called. Calls to 03 numbers will cost the same as other standard fixed line numbers (starting 01 or 02), and are included as part of any inclusive or free minutes allowances. A surcharge of 5ppm is applied if 0800 access number is used. A surcharge of 1ppm is applied if 0208 access number is used. SMS top up users, to ensure that your call is not disconnected, we will automatically top-up your account with £5.00 when you have 3 minutes talk time remaining. To cancel Automatic Top-Up feature, text STOP to 67400 or 80077 at any time. Credit expires 3 months from your last top-up. Daily top-up limit of £30.00 applies. Rates are subject to change without prior notice. Evening & Weekends: 6:00 pm to 8:00 am Monday to Friday, Saturday & Sunday. Daytime: 8:00 am to 6:00 pm Monday to Friday. Service provider: Story Telecom Ltd and Auracall Ltd.